Frequently Asked Questions
Answers to common questions about research use, purity, storage, shipping, and batch documentation.
Help centre
Answers for researchers, procurement teams, and lab managers.
Everything you need to know about research use, purity documentation, storage, shipping, and batch testing, in one place.
6 questions across 5 topics
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Common destinations for documentation, fulfilment, and support.
About PeptiMart
What sets our research supply apart.
PeptiMart is committed to transparency, consistency, and professional service. Our qualifying products are supported by independent analytical testing and batch-specific documentation, allowing researchers to review available results before making procurement decisions. We also maintain clear research-use-only labelling and provide responsive support throughout the ordering process.
Quality & testing
Purity standards and batch documentation.
Purity varies by compound and batch. Many PeptiMart products report purity levels of 99% or higher, while applicable product specifications may begin at 97% or higher. The exact result for an individual batch should always be confirmed through its corresponding Certificate of Analysis. Analytical purity does not establish suitability for human, veterinary, clinical, or therapeutic use.
Available Certificates of Analysis can be accessed through the PeptiMart COA Library. Use the product name, batch number, or lot number shown on the vial to locate the relevant documentation.
Research use only
Intended use and compliance boundaries.
No. PeptiMart materials are supplied exclusively for in-vitro laboratory research, analytical method development, identity verification, and laboratory evaluation by qualified research customers. They are not for human or animal consumption, therapeutic use, clinical use, diagnostic use, dietary supplementation, dosing, injection, ingestion, or administration of any kind.
Storage & handling
Keeping compounds stable in the lab.
Storage requirements vary by compound. Researchers should review the product page, packaging information, and available batch documentation for product-specific guidance. Unless otherwise stated, products should generally be kept securely sealed, protected from light, moisture, contamination, and unauthorised access. Laboratories are responsible for establishing appropriate storage, handling, and stability procedures for their intended research application.
Shipping & delivery
Fulfilment, carriers, and international orders.
PeptiMart may ship to eligible research customers in selected international destinations. International availability depends on the destination country, product classification, carrier restrictions, customs requirements, and applicable regulations. The purchaser is responsible for confirming that the products may be legally imported, possessed, and used in their jurisdiction. Contact PeptiMart Support before ordering when clarification is required.
All PeptiMart products are supplied strictly for laboratory research, not for human, veterinary, clinical, or therapeutic use.
Review our full Research Use Only policy for permitted applications and purchaser responsibilities.
Read the Research Use Only Policy
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